While browsing twitter this hashtag cought my eye and I quickly joined in to share my experiences with the local crisis team. My local trust hasn’t got the best history (has been under investigation a few times), I had so much to say and quite a few people replied to them saying they were quite shocked by them.
A few of my examples included:
‘Have you got a boyfriend who could look after you? No, I’m a lesbian ‘Oh could that be making you depressed? #crisisteamfail
‘Have you tried going for a walk at all?’ Me: it’s 11pm, dark, rainy and I’m a lone female of course I haven’t tried that #crisisteamfail
‘If you were really sucidal you wouldn’t be calling us, would you? #crisisteamfail
Scared of being alone with men, asked for females to visit, promised yes… Team sent a pair of men, promptly freak out #crisisteamfail
You can search for this on twitter and see everyone’s tweets on it and people seem to be saying the same thing, they’re not being listened to by the teams or advice being given feels to be useless. It shows that there should be change in the services. Hopefully trusts take note and involve service users more on what they’re needs are and also what works for them when in crisis.
There was also a #crisisteamwishlist where people were talking about how they wish to be treated or services offered, most common theme was to be listened to.
Let’s remember there are some great workers out there, who do help, do treat you as a person and not as a case, do listen and at times do go out of their way.
This is badly writton, and when I have more time I will add to it.